Shipping Policy
At My Store, we strive to process and deliver your orders efficiently while providing reliable shipping services.
Order Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Shipping Time
Estimated delivery times may vary depending on your location and shipping method selected during checkout. Customers will receive tracking information once their order has been shipped.
Please note that delivery times may be affected by factors beyond our control, including carrier delays, weather conditions, customs processing, or unexpected transportation issues.
Shipping Confirmation
Once your order has been shipped, you will receive a confirmation email containing tracking details. Please ensure that your shipping information is accurate before completing your purchase.
Lost or Delayed Packages
If your package is delayed or appears to be lost during transit, please contact our customer support team. We will assist you in communicating with the shipping carrier and finding a suitable resolution.
Contact Information
My Store
5010 Glenwood St, Mission, KS 66202, United States
Email: Support@simplanionss.shop